To request a refund:
- Visit your purchase history under “Account Settings.”
- Select the transaction and click “Request Refund.”
- Provide a reason for your request.
- Submit the form; our team will review it within 5-7 business days.
Refund eligibility varies by product and platform, so please review our refund policy.
Our Refund Policy Explained
Our refund policy ensures fair treatment:
- Digital purchases are generally refundable within 14 days if unused.
- Refunds for in-game items are usually not possible once consumed or used.
- Technical problems may qualify for exceptions with sufficient proof.
- All decisions follow platform-specific guidelines (Steam, PlayStation Store, etc.) in addition to ours.
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